Return Policy

Effective Date: August 12th, 2024

At Déjà Vu Studios, we strive to ensure you are completely satisfied with your purchase. Please review our return policy below:

No Returns for Buyer’s Remorse

Since our products are made to order, we do not accept returns or exchanges for reasons such as incorrect size, color choice, or change of mind. Please double-check your order details before completing your purchase.

Damaged or Defective Items

If your product arrives damaged or defective, we are here to help! You can request a replacement or a refund within 30 days of receiving your order. To process your request, please provide photographic proof of the damage or defect.

Shipping Issues

If an order is returned due to carrier error or an invalid address, we will offer to reship the order. Please ensure your shipping address is correct to avoid any delays or additional charges.

Non-Received Orders

If you have not received your order within the expected delivery timeframe, please contact us within 30 days of the expected delivery date. We will investigate and resolve the issue promptly.

How to Request a Return or Refund

To request a return or refund, please contact us at vince@deja-vu-studios.com with your order number and a description of the issue. We will respond within 48 hours to assist you.

Thank you for shopping with Déjà Vu Studios. Your satisfaction is our priority, and we are committed to providing you with high-quality, eco-friendly products.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

vince@deja-vu-studios.com